Privacy policy background

Privacy Policy

Your privacy is paramount to us. Learn how we collect, use, and protect your personal information at AMITRIEM Mobile Game Development Studio.

Last Updated: December 2024

This policy describes our privacy practices and your rights under UK and EU data protection laws.

Our Commitment to Privacy

At AMITRIEM Mobile Game Development Studio Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile game development services.

We operate under UK and EU data protection regulations, including the UK GDPR and Data Protection Act 2018, and we are committed to ensuring your personal information is processed lawfully, fairly, and transparently.

Key Principle

We only collect and process data that is necessary for providing our services and improving your experience with our mobile game development platform.

Transparency

We clearly explain what data we collect and how we use it.

Security

We implement industry-standard security measures to protect your information.

Control

You have control over your personal data and can exercise your rights.

What Data We Collect

We collect various types of information to provide and improve our mobile game development services. The data we collect falls into several categories:

👤

Personal Information

  • • Name and contact details
  • • Email address
  • • Phone number
  • • Company information
  • • Job title and role
📱

Technical Information

  • • IP address
  • • Browser type and version
  • • Operating system
  • • Device information
  • • Access times and dates
🎮

Service-Related Data

  • • Project requirements
  • • Game development preferences
  • • Portfolio interactions
  • • Communication history
  • • Service usage patterns
🍪

Cookies & Analytics

  • • Website usage analytics
  • • Performance metrics
  • • User behavior tracking
  • • Preference settings
  • • Session data
📧

Communication Data

  • • Email correspondence
  • • Support requests
  • • Consultation notes
  • • Feedback and surveys
  • • Newsletter interactions
💳

Financial Information

  • • Payment processing details
  • • Billing address
  • • Transaction history
  • • Invoice information
  • • Contract terms

How We Use Your Data

We use your information for specific, legitimate purposes related to our mobile game development services and business operations:

🎯

Service Provision

We use your data to deliver our mobile game development services, including:

  • • Processing project inquiries and consultations
  • • Developing custom mobile games according to your specifications
  • • Providing ongoing support and maintenance services
  • • Managing client relationships and project communications
  • • Delivering project milestones and updates
📈

Business Improvement

We analyze data to improve our services and business operations:

  • • Understanding client needs and preferences
  • • Improving our game development processes
  • • Enhancing website user experience
  • • Developing new services and features
  • • Optimizing our marketing and outreach strategies
📞

Communication

We use your contact information to communicate with you about:

  • • Project updates and status reports
  • • Service-related notifications and alerts
  • • Marketing communications (with your consent)
  • • Customer support and technical assistance
  • • Important policy or service changes
🔒

Legal and Security

We process data for legal compliance and security purposes:

  • • Compliance with UK and EU data protection laws
  • • Fraud prevention and security monitoring
  • • Legal obligations and regulatory requirements
  • • Protection of our business interests and rights
  • • Dispute resolution and legal proceedings

Data Sharing & Disclosure

We understand the importance of your personal data and are committed to sharing it responsibly and only when necessary:

✅ When We May Share

  • Service Providers: Trusted partners who help us deliver our services (hosting, payment processing, analytics)
  • Business Transfers: In case of merger, acquisition, or asset sale (with notice)
  • Consent: When you explicitly agree to share information for specific purposes
  • Protection: To protect our rights, property, or safety, and that of our users

🚫 What We Don't Share

  • Third-Party Marketing: We never sell or rent your data for marketing purposes
  • Cross-Context Advertising: We don't share data for behavioral advertising
  • Data Brokers: We don't sell your information to data brokers
  • Unrelated Parties: We don't share data with parties not related to our services
  • Unauthorized Use: We don't allow unauthorized use or disclosure of your data

Our Data Sharing Principles

🔍

Transparency

We clearly disclose who we share data with and why

🤝

Trust

We only work with trusted partners who follow strict data protection standards

⚖️

Control

You maintain control over your data even when shared

Data Storage & Security

We implement robust security measures to protect your personal information and ensure appropriate data retention:

🗄️ Storage Locations

UK Data Centers

Primary data storage within UK borders to ensure compliance with local regulations

EU Approved Cloud Services

Additional storage in EU-approved cloud infrastructure with adequate protection

Secure Backups

Encrypted backup systems in geographically separate locations

⏰ Retention Periods

Active Projects

Data retained during project duration plus 7 years for legal compliance

Marketing Data

Until consent is withdrawn or after 2 years of inactivity

Website Analytics

26 months for analytics data, shorter periods for raw logs

🔐 Security Measures

🔒

Encryption

End-to-end encryption for data in transit and at rest

🛡️

Access Controls

Multi-factor authentication and role-based access

🔍

Monitoring

24/7 security monitoring and threat detection

📋

Compliance

Regular audits and compliance verification

Your Privacy Rights

Under UK and EU data protection laws, you have specific rights regarding your personal data. We respect and support the exercise of these rights:

📖

Right of Access

You have the right to obtain confirmation of whether we process your personal data and access to that data.

Request details of what data we hold, how we use it, and where we store it.

✏️

Right to Rectification

You can request correction of inaccurate personal data or completion of incomplete data.

We will correct any errors in your personal information promptly.

🗑️

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances.

Also known as the "right to be forgotten" - we will delete your data when legally required.

🚫

Right to Restrict Processing

You can request that we limit how we process your personal data in certain situations.

We will pause processing while verifying accuracy or handling objections.

📤

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

We can provide your data in JSON, CSV, or other standard formats.

🛑

Right to Object

You have the right to object to processing of your personal data for certain purposes.

Including objections to direct marketing and legitimate interest processing.

⚖️

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

UK: Information Commissioner's Office (ICO) | EU: Local data protection authority

How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the details in the Contact section below. We will respond to all valid requests within one month.

Contact Our Privacy Team

Contact Privacy Matters

If you have questions about this Privacy Policy, need to exercise your rights, or want to file a complaint, please contact us:

📍 Company Information

🏢

AMITRIEM - Mobile Game Development Studio Ltd

42 King William Street
London EC4R 9AF
United Kingdom

📞
📧

🕒 Business Hours

Monday - Friday 10:00 - 19:00
Saturday
Sunday

All times are GMT/BST depending on season

📞 Privacy Contact Methods

For General Privacy Inquiries

Questions about this Privacy Policy or our data practices

📧 info@amitriem.com

For Data Subject Rights Requests

To exercise your rights under UK/EU data protection laws

📞 +44 20 7123 4567

For Complaints

If you're not satisfied with our response to privacy concerns

You also have the right to lodge a complaint with the ICO at ico.org.uk

Response Times

  • • General inquiries: Within 2 business days
  • • Data subject requests: Within 30 days
  • • Security issues: Within 24 hours

Policy Updates & Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

📢 How We'll Notify You

📧

Email Notification

For significant changes affecting your rights or data processing

🔔

Website Notice

Prominent notice on our website for all updates

📅

Version History

Clear indication of when policy was last updated

⚠️ Reasons for Updates

  • Legal Changes: Updates due to new UK/EU regulations
  • Service Changes: When we introduce new features or services
  • Technology Updates: Changes in how we process or store data
  • Best Practices: Improvements to privacy protection measures
  • Business Changes: Changes in our company structure or ownership

📋 Version Information

Current Version

v2.1

Last Updated

December 2024

Effective Date

December 15, 2024

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Questions About Your Privacy?

We're here to help. Contact our privacy team to discuss any concerns or questions about how we handle your personal data.

AMITRIEM - Mobile Game Development Studio Ltd

Protecting your privacy while delivering exceptional mobile game development services.